Meet The Team

Founder & Director
Natalie
As our Director, Natalie leads our team with vision, dedication, and expertise. Natalie brings a wealth of experience and passion to her role as Director at our company. With a background deeply rooted in the care industry since 2008, Natalie has dedicated her career to enhancing the lives of others through compassionate and attentive care. Her journey in the care sector has equipped her with invaluable insights and a profound understanding of the needs of both clients and caregivers. Natalie's leadership is characterised by a commitment to excellence and a drive to create positive change within the industry. Under Natalie's guidance, our team is inspired to deliver the highest standard of care, ensuring that each individual receives the support they need to thrive. Her vision for the future is one where everyone has access to quality care and support, and she continues to work tirelessly towards this goal. Natalie's dedication, expertise, and unwavering compassion make her an invaluable asset to our team and a trusted leader in the care community.

Registered Care Manager
Kathy
Kathy serves as our go-to person for all matters related to care management and client support. Kathy provides invaluable guidance, support, and leadership to our team. Kathy is a seasoned professional with a remarkable journey within the care industry, spanning over a decade. With her extensive experience and dedication, Kathy currently serves as our Registered Care Manager, leading our team with expertise and compassion. Since embarking on her career in 2008, Kathy has traversed various roles within the care sector, starting as a support worker before progressing into management positions. Her diverse experience includes managing domiciliary care services and a learning disability care home, where she honed her skills in providing person-centered care and fostering supportive environments. In her pursuit of excellence, Kathy expanded her horizons by working for the South Central Ambulance Service, gaining invaluable insights into emergency care and response. In 2022, Kathy joined our team and quickly ascended to the role of Registered Care Manager, where she continues to make a profound impact through her leadership and expertise. Kathy's unwavering commitment to enhancing the quality of care and her depth of knowledge make her an invaluable asset to our organisation. Her dedication to ensuring the well-being of those we serve is a driving force behind our mission to provide exceptional care to every individual entrusted to us.

Registered Care Manager & Nominated Individual
Alex
Alex is our go-to person for seamless coordination, proactive problem-solving, and compassionate support. She monitors the quality of the service through daily and monthly audits. Alex is an indispensable member of our team, serving as the Care Manager with dedication and expertise. Since joining our company in 2022, Alex has made significant contributions to our organisation's mission of providing exemplary care to those we serve. Beginning as a care worker, Alex quickly demonstrated exceptional skills and a strong commitment to our values. With a background in care home settings prior to joining our team, Alex brought invaluable experience and insight to our organisation. Recognising Alex's potential and passion for making a difference, she was swiftly promoted to the role of Field Care Supervisor, where she continued to excel in supporting our clients and caregivers alike. Later, Alex's exceptional performance led to her appointment as our Registered Manager and nominated individual, where she plays a pivotal role in the smooth operation of our services. Alex's dedication, empathy, and outstanding leadership qualities make her an invaluable asset to our team. Her unwavering commitment to delivering high-quality care ensures that each individual receives the support and attention they deserve. We are fortunate to have Alex as part of our team, driving our mission forward with enthusiasm and compassion.

Recruitment Manager
Julia
Julia is the go-to person for all things recruitment. As our Recruitment Manager, she leads the hiring process across the service, ensuring that we attract and onboard the right people who align with our values. Her approach is deeply rooted in value-based recruitment, meaning she focuses on selecting candidates who share our commitment to care, respect, and excellence. Julia ensures that every new team member is not only qualified but also dedicated to delivering high-quality service and contributing positively to our workplace culture. Julia joined the team after working in the education sector, bringing with her a wealth of experience in identifying talent, fostering development, and creating meaningful opportunities. Her background has given her a strong foundation in people-centered leadership, which she now applies to recruitment within the care industry. Since stepping into her role, Julia has been instrumental in refining our recruitment processes, ensuring that each stage—from sourcing candidates to onboarding—is aligned with our core values. She champions ethical hiring practices, fostering an environment where new team members feel supported from day one. Julia’s keen eye for potential, strategic mindset, and commitment to values-based recruitment make her an invaluable part of the team. She plays a crucial role in shaping a workforce that is passionate, skilled, and dedicated to delivering exceptional care.

Training & Quality Coordinator
Jenny
Jenny is the go-to person for all things related to training, development, and quality assurance. In her role as Training and Quality Coordinator, she ensures that all team members are well-supported through comprehensive induction programs, ongoing training, and performance development. Jenny plays a vital role in maintaining and enhancing the quality of care across the service, conducting audits, spot checks, and providing constructive feedback to promote continuous improvement. She also continues to lead falls prevention initiatives and monthly quality improvement projects that drive positive outcomes for our service users. Her dedication to excellence makes her a cornerstone of our commitment to high-quality care. Jenny is a passionate and driven professional who joined our team as a care assistant in the summer of 2022. Her exceptional performance and commitment to high standards saw her quickly progress to Team Leader, and most recently, she has been promoted to the role of Training and Quality Coordinator. In this new capacity, Jenny brings her experience and leadership to a broader organisational level—supporting staff through tailored training initiatives, monitoring compliance, and ensuring that best practices are embedded across all areas of care delivery. Her expertise continues to be a driving force behind key quality improvement projects and safety initiatives, such as her continued leadership in falls prevention. Jenny’s proactive approach, attention to detail, and unwavering dedication to supporting both staff and service users make her an invaluable asset to the team. We are proud to have her in this crucial role, helping to shape a culture of continuous learning and high-quality care.

Team Leader
Holly
Holly is the go-to person for overseeing care operations in the field, ensuring high-quality service delivery and smooth coordination among staff. As a Team Leader, she plays a vital role in supporting the team, ensuring rotas are effectively managed, and responding to last-minute changes with efficiency. Holly began her career in care in 2002 as a part-time Care Assistant. Driven by a passion for helping others, she went on to gain valuable experience supporting individuals with spinal injuries and tracheostomy care, developing specialist skills and knowledge along the way. Her journey then led her to work within a care home setting, where she progressed to a Band 2 position before completing her Level 3 qualification and becoming a Senior Carer. In 2022, Holly's dedication, leadership, and commitment to delivering outstanding care saw her promoted to Team Leader (Head of Care). Today, she continues to support both our clients and colleagues, helping to ensure the highest standards of care are delivered every day. 💜 Holly's career is a fantastic example of how hard work, passion, and a commitment to learning can open doors to exciting opportunities within the care sector.

Deputy Manager
Sharon
Meet Sharon, our Deputy Manager for Eastleigh, whose incredible career in health and social care spans more than 37 years. Sharon began her journey in care at the age of 21, working in residential care before gaining extensive experience supporting older people within nursing services. Throughout her career, she has worked across a wide range of specialist care settings, supporting individuals with physical disabilities, mental health needs, autism, learning disabilities and complex care requirements. Her wealth of experience has enabled her to develop a deep understanding of person-centred care, leadership and service delivery. Sharon has progressed through a variety of roles over the years, building her knowledge and expertise before working her way up to a Deputy Manager position. She has also held senior leadership roles within supported living services, overseeing support for individuals with autism, learning disabilities and mental health needs, helping to ensure high-quality care and positive outcomes for the people she supports. Today, Sharon brings a wealth of knowledge, compassion and leadership to Unity Care Specialists. She is passionate about supporting both our clients and team members, helping to maintain the highest standards of care while mentoring and developing others within the care sector. Sharon's dedication to care over nearly four decades is a testament to her commitment to improving lives and supporting individuals to achieve the best possible outcomes.

Accounts Administrator
Kian
Meet Kian, our Accounts Administrator Apprentice, who is at the start of an exciting career in finance and accountancy with Unity Care Specialists. Kian joined the team with a strong background in Mathematics, having studied the subject throughout school and college. His passion for numbers, problem-solving, and attention to detail naturally led him towards a career in accountancy. As part of his apprenticeship, Kian is developing valuable skills and practical experience in financial administration, supporting the day-to-day running of our accounts functions while continuing to learn and grow professionally. Kian's dedication to developing his knowledge and building a successful career makes him a fantastic addition to the team. His apprenticeship is allowing him to gain real-world experience while working towards his long-term goal of a career in accountancy. We are proud to support Kian on his career journey and look forward to watching him continue to develop and progress within the business.

Recruitment Administrator
Emily
Meet Emily, our Recruitment Administrator, who helps make the journey into care a positive and welcoming experience for every new team member. Emily brings a wealth of experience from customer-focused industries, developing strong skills in communication, organisation, relationship building and administration. Her background has given her a natural ability to connect with people, manage multiple priorities and provide exceptional support, all of which are invaluable within recruitment. With a passion for helping others and making a difference, Emily was drawn to the care sector because she wanted a role with real purpose and the opportunity to positively impact people's lives. "I wanted a job that helped make a difference to people's lives, as that's what I feel my purpose is." Today, Emily plays a key role in supporting candidates through their recruitment journey, helping us find compassionate individuals who share our values and commitment to delivering outstanding care. Her people-focused approach, attention to detail and dedication to supporting others make her a valued member of the Unity Care Specialists team.
